Policies

Shipping

I ship anywhere in the world. Your items will leave my studio within 1-3 business days and it typically takes my local Post Office 24 hours to scan packages into their system. Items will be very carefully wrapped, using mostly recycled cushioning materials, and fully insured. My standard packaging is attractive and suitable for giving as a gift, so if you are purchasing something to be sent elsewhere, there is no additional gift wrap fee. Items are shipped via USPS and tracking information will be provided. Multiple items will be shipped together and excess shipping fees will be refunded. 

Returns

Returns are generally not accepted unless the item you receive is not as described. However, I am a reasonable sort of person if you have an issue, please reach out to me so we can work together to come up with a solution. Fortunately, I have never received negative feedback from anyone, nor had anyone want to return a purchase. (Let’s hope I didn’t just jinx things.)

Wholeale and Custom Orders

I do not currently take wholesale or custom orders. Huskmilk Pottery is a one-woman show, and a part-time edeavour, so I do not currently have the bandwidth for wholesale or custom orders. In the future, when I am able to devote more time to ceramics, I hope this will change.

Use and Care

Hand washing with warm water and mild soap is recommended.